FAQ

Yes, yes, and yes! We offer a full pickup and drop off service. Simply mention in the comments section of our booking process (or drop us an email) where and when you would like us to pick you up and one of our team will be waiting for you with your name on a board.

We offer Self Drive and Chauffeur driven vehicles for hire on a daily basis. If you would like a driver, please just select Chauffeur Driven when booking through our online platform and the charges will be updated.

If you have an accident, please stay in your vehicle if it is safe to do so, or by the side of the road if not, and call us straight away. We shall be there as quickly as possible, and shall sort out all of the necessary paperwork etc. All our vehicles are fully insured, and your safety is our primary concern.

No. Sorry, its not allowed.

Yes, there is a short agreement one needs to sign while renting the car. Or go to our terms and condition for more information.

Yes. You should have to pay 10 USD extra for additional driver and can be arranged in advance by Kaaya Zanzibar Car Rental company limited.

Driving in Zanzibar requires a permit issued by the local authorities in addition to your national or international driving licence. This permit costs an additional 10 USD per driver and can be arranged in advance by Kaaya Zanzibar Car Rental. Once you have booked with us, please email us a copy of your current licence. The permit fee can be paid on arrival in Zanzibar.

Yes! We can arrange the details in advance, or if you can’t decide until later in your trip, you can give us a ring when you need us (please stop the car first).

In the unlikely event that you have car trouble, we have got you covered. Our phones are on 24 hours a day and we will come and rescue you. If we cannot fix the problem at the roadside, we will give you a replacement vehicle so you can be on your way as quickly as possible. Always make sure you have your charged phone with you at all times, just in case.

We shall supply you with a full tank of fuel and expect a full tank when the car is returned. There are plenty of petrol stations all over the Island and they are served by pump attendants. You just pull up, stay sitting in the car and wait to be served. They will ask you the amount of money you want to put in, and you pay them at the end.

Yes, probably! There are checkpoints at major towns and generally stop most vehicles. Zanzibar traffic police officers are usually friendly enough, will ask you for your driving licence & Zanzibar driving permit, and have a cursory look around your car. Smile, be friendly and courteous and you will be on your way in no time. In the unlikely event that you get into difficulty, give us a call and we shall have a chat with them for you.

Yes, probably! There are checkpoints at major towns and generally stop most vehicles. Zanzibar traffic police officers are usually friendly enough, will ask you for your driving licence & Zanzibar driving permit, and have a cursory look around your car. Smile, be friendly and courteous and you will be on your way in no time. In the unlikely event that you get into difficulty, give us a call and we shall have a chat with them for you.

Insurance, all taxes, unlimited miles, delivery and pick up of your car at Airport or your hotel within the central valley, a detailed road map and 24/7 roadside service.